Rifat, Dhaka
Rifat, initially after looking at the 7z77 app, assumed the setup would be difficult; later he completed it in 3 steps: name, mobile number, and password; he found the most helpful part was verifying the information once before logging in.
He uses bKash, so he checks the payment section separately; in that habit mistakes have decreased, and he also tells new users to read the FAQ first.
